Archive for August, 2008

01: ISYS a 2008 Trend-Setting Product

We’re pleased to relay the news that our new ISYS 9 Suite was named to KMWorld’s Trend Setting Product list of 2008.  Obviously we’re biased on this one, but we believe our latest enterprise search offering gives our customers even greater “beyond search” power, unlocking the true potential of parametric search, navigation, results refinement and discovery.

As we add new ISYS 9 customers and learn more about their ISYS implementations, we’ll post those user stories on our website and blog. So be sure to check back often.

 

02: Gilbane Features ISYS in Search Report

If you’re a regular reader of Lynda Moulton’s Enterprise Search blog for the Gilbane Group, you’re no doubt familiar with the recent research work she’s done on the industry and its players.  I’m sure Lynda has ample physical evidence to support how much work she and her team put into this (copious research notes, gallons of coffee and many sleepless nights, we’re sure), but the end product is quite comprehensive and informative.

In the report, you’ll find “practical guidance about product evaluation, selection, implementation, deployment and maintenance.”  A terrific “Getting Started” guide for anyone currently evaluating search, information access and discovery technologies.

Get your copy here, and then contact us with your questions.

03: Analyzing Search Performance and Behavior

No matter how loud our groans, technology marketing materials remain riddled with a variety of TLAs (three-letter acronyms). At the forefront of this acronym army is our friend ROI. It’s no surprise that ROI continues to be so popular. Let’s face it — it’s in our nature as consumers to understand what we stand to gain from our purchases.

One of the ways ISYS helps its customers determine the ROI for search and information access is via our ISYS SearchTrends analytics capability. SearchTrends delivers the standard reports, such as top search terms and the like. And while it’s always good to learn more about what your audiences are gravitating toward, the really interesting intelligence to be gleaned from SearchTrends is the information your customers aren’t finding.

Part Four in our white paper series takes a look at search analytics and the type of insight that reporting tools like SearchTrends deliver. Read “Measuring the Impact of Your Search Engine via Analytics” (PDF) to learn more about how to leverage search metrics on your website, intranet or portal.