01: Search is an Iterative Process

Part Two in our series of enterprise search white papers focuses on the notion of search as an iterative process.  If you’ve seen ISYS speak in recent months, you’ll know this has been our key topic in 2008. 

What we’re attempting to convey through this paper and our talks is that even when you approach enterprise search from a strategic level (i.e., we want to empower ALL employees with the ability to find their important content), your implementation has to start somewhere (i.e., the legal department is legally bound to respond immediately to a discovery request).

So what we encourage customers to ask themselves is, “Will the $300k one-size-fits-all platform I buy today give my engineering group the answer they needed yesterday?”  By instead taking an iterative approach to search, you address your immediate pain points through rapid rollout and gain valuable lessons about what’s good, what’s bad and what needs improvement, all of which feed into the next “iteration” of your deployment.

It’s true that one of enterprise search’s aims is to eliminate “siloed” information, but unless you deliver effective search to each individual business unit, your adoption rates will remain low and the industry will continue to hear reports from analysts stating that search is broken.  Read on to learn more about the iterative philosophy.

Posted in Enterprise Search

This entry was posted on Tuesday, July 1st, 2008 at 2:55 pm and is filed under Enterprise Search. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.